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Announcement Madis Laid – Executive Assistant Manager – Swissotel Resort Phuket Patong Beach


Swissotel Resort Phuket Patong Beach is pleased to announce the appointment of Madis Laid as the hotel’s new Executive Assistant Manager.

Madis is well known in Swissotel and in former FRHI group (now AccorHotels) and brings nearly 10 years of experience working within the Company.

Born in Estonia, Madis began his career with the Group in 2008 as the Front Office Manager of Swissotel Tallinn. He was awarded the Regional Front Office Champion in November 2011 and later promoted to the Director of Rooms.

In 2014 Madis relocated to Baku, Azerbaijan and joined the luxurious Fairmont Baku as the Director of Rooms. His latest role with this landmark hotel was Acting General Manager until February 2017.

Madis holds a degree of Psychology in Service Management from University of Applied Sciences Tallinn, Estonia and a Certificate of Hospitality Management from Cornell University.

“We are delighted to have Madis joining our team here at the Swissotel Patong. With his sound knowledge and experience, he will be a significant asset in all aspects of hotel operation. He will be responsible for directing and coordinating hotel’s activities, improving the product offering, while helping the resort to obtain the high service standards Swissotel is renowned for worldwide”, says David Jamieson, Cluster General Manager, Swissotel Phuket.