VFS Global brings UK visa services closer to applicants in Thailand with the launch of its ‘Mobile Visa Application Centre’ solution

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VFS Global has today unveiled the first-of-its-kind ‘Visa Application Centre on wheels’, a new and innovative solution for UK visa applicants in Bangkok, Thailand. The Mobile Visa Application Centre (MVAC) is a customised mobile facility, equipped with end-to-end technology to enroll biometrics and accept visa applications remotely from any location for individual or group submissions and will be available at two locations in the city of Bangkok.

As part of the endeavor to offer enhanced visa services and solutions for governments and diplomatic missions worldwide as an industry pioneer since 2001, VFS Global’s MVAC aims to provide a modern, market-leading service for customers in Thailand. This innovative conceptual solution launched at VFS Global’s innovation workshop in 2017 in Singapore and caters to applicants who may face challenges in accessing the nearest fixed Visa Application Centre and would therefore prefer the centre to come to them. The flexibility of the MVAC solution also gives governments the unique ability to access the customer on-site for either seasonal or location specific needs.

Key benefits of VFS Global’s Mobile Visa Application Centre include:

Convenience to applicants through improved accessibility
Greater reach for Governments, authorities with the ability to service remote locations
Requirements can be scheduled on-demand at short notice to service applicant-surges or emergencies at any location
Data capture and transfer through secure and certified systems
Speaking about the new service, Mr. Nick Crouch, Regional Director for UK Visas and Immigration in South and South East Asia said “This is an excellent example of modern, market-leading innovation by VFS Global in Thailand and shows how UKVI and VFS Global can work in partnership to serve our customers in Thailand and globally. The MVAC showcases two key principles for how we work – firstly, using technology better and secondly, placing greater focus on the customer experience of the visa process. By producing this innovative, technology-led solution VFS Global can now offer a more flexible and creative offer for customers, ensuring the 80,000-plus Thai’s who apply for a UK visa each year can now do so in a more modern and convenient way.”

Mr. Jiten Vyas, Regional Group COO, VFS Global, added “With state-of-the-art technology for secure submission of biometric data, the MVAC is a cost-effective solution as it does not require a permanent physical infrastructure and acts as a reliable backup to a physical Visa Application Centre with its round-the-clock service capabilities. Overall, our intention is to encourage and develop such ideas which not only add value to our client government in the form of business efficiencies, but also enhance the overall application and service experience of our applicants, irrespective of their location.”

To avail the service which is available at present in two locations, applicants must choose Bangkok as the location and select “Mobile VAC- Crystal Design Center” or “Mobile VAC- Thanya Park” in the appointment category. Applicants can also fill the online application form and book appointment for the address mentioned at https://www.gov.uk/check-uk-visa

Address and timings:

Crystal Design Centre (CDC)
1420/1 Praditmanutham Road, Ladprao, Bangkok

(Monday 0930 hrs – 1500hrs)

Thanya Park
735,735/1-8 Sri Nakarin Road, Suan Luang, Bangkok

(Tuesday 0930 hrs – 1500hrs)

Note: There is a minimal fee of THB 3800 per application which must be paid online through credit card.