The accolade, which honors hospitality excellence, is given only to establishments that consistently achieve outstanding traveler reviews on TripAdvisor, and is extended to qualifying businesses worldwide.
Approximately 10 percent of accommodations listed on TripAdvisor receive this prestigious award. Holiday Inn Pattaya has so far received over 80 reviews with 77 guests rating their stay as “Excellent”.
To qualify for the Certificate of Excellence, businesses must maintain an overall rating of four or higher, out of a possible five, as reviewed by travelers on TripAdvisor. Additional criteria include the volume of reviews received within the last 12 months. Holiday Inn Pattaya achieved an overall rating of 4.5.
Holiday Inn pattaya is overwhelmed in receiving the TripAdvisor Certificate of Excellence for a third year in a row” said Garth Solly, general manager, Holiday Inn Pattaya. “We strive to offer our customers a memorable experience, and this accolade is evidence that our hard work is translating into positive traveler reviews on TripAdvisor.”
“TripAdvisor is pleased to honor exceptional businesses for consistent excellence, as reviewed by travelers on the site,” said Christine Petersen, president of TripAdvisor for Business. “The Certificate of Excellence award gives highly rated establishments around the world the recognition they deserve. From exceptional accommodations in Beijing to remarkable restaurants in Boston, we want to applaud these businesses for offering TripAdvisor travelers a great customer experience.”