Thai Airways International Public Company Limited (THAI) has resumed normal flight operation on Bangkok-Hong Kong route and upsize aircraft to accommodate stranded passengers.
Flt.Lt. Pratana Patanasiri, THAI Vice President, Aviation Safety, Security & Standards, said due to Airport Authority Hong Kong announced the flights cancellation of both inbound and outbound flights at Hong Kong International Airport since 15.30 hours (local time) on 12 August 2019 until 07.00 hours (local time) on 13 August 2019 as protesters swarmed passenger terminal. Today (13 August 2019) Airport Authority Hong Kong announced operational resume at the airport, which allowed THAI to resume its operations. THAI has upsized its aircraft to accommodate 578 THAI stranded passengers and expected to completely transport all stranded passengers by today.
THAI also waived fees and charges on Bangkok-Hong Kong route for passengers who were booked to travel on the affected flights on 12-13 August 2019 to change their itineraries. Adjustments can be made within 20 August 2019 with terms and conditions applied.
THAI is monitoring the situation closely in order to properly assess the situation. Passengers are advised to check the Company’s announcements and keep abreast of all related news. For further information on flight schedules, passengers may check at thaiairways.com or THAI Contact Center at Tel. 02-356-1111 (24-hours a day).