CREALOGIX, a Swiss Fintech 100 company and a leader in digital banking, is organising a webinar on Conversational Banking, “The New Face of Digital”, for Wealth Management and SME Banking. Conversational Banking allows banks to engage and interact with customers securely and efficiently, independent of existing systems. The webinar will take place on Thursday, 2nd September 2021 from 1.00 – 1.45 pm BKK time (GMT+7). It will feature leading experts from CREALOGIX and within the industry. This free webinar will allow attendees to discover how natural language tools and artificial intelligence will take traditional banking to the next level.
CREALOGIX Conversational AI combines the power of artificial intelligence and automation with next-generation digital personalised customer communications. In this webinar, the benefits of this innovative digital tool will be showcased for real-life scenarios. The session will also explore how banks can enable contextual engagement, deliver a faster resolution of queries and higher rates of converting leads, simplify complex processes and improve customer experience along the entire value chain of client engagement.
The session will also include a live demo that will portray the two most relevant use cases in Wealth Management and SME banking. The demo will show how to offer propositions and experiences that are intelligent, personalised, and truly omnichannel on the Wealth side to serve your mass-affluent customers and HWNIs with relevant products and services beyond banking. For SME Banking, delegates can learn more about the efficient way for SMEs to access funds for business growth (overdraft facility & revolving credit lines).
The webinar will see relevant speakers from both banking and digital sectors with the needed subject matter expertise, both from CREALOGIX as well as from partners such as Simon-Kucher & Partners.
With regards to the relevance of the webinar in the current business and pandemic environment, Karsten Kemna, Managing Director APAC at CREALOGIX, highlighted, “The COVID-19 pandemic has pushed industries to be even more innovative and to adopt digitalisation more quickly, especially financial institutions. In many countries where lockdowns keep extending, financial institutions must have personalised and fully integrated communication channels in place to keep customers fully engaged.”
“Our Conversational AI solution offers multiple benefits for different segments of banks and enables financial institutions to implement smarter and more insightful real-time customer interaction along the value chain.” he added.
For more information and to register for the free webinar series, please visit: https://info.crealogix.com/webinar-conversational-banking-the-new-face-of-digital