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Bangkok Airways facilitates passengers who wish to amend their travels without rebooking fees The airline also encourages passengers to check travel restrictions of each province prior to travel

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Due to the current outbreak of COVID-19, which has spread in many provinces in Thailand, together with recent announcements from government authorities regarding restrictions to enter each provinces. Bangkok Airways Public Company Limited realizes that inconveniences may cause for its passengers, therefore, the airline would like to facilitate its passengers by offering complimentary waiver of rebooking fees for those who hold Bangkok Airways tickets issued on or before April 6, 2021 with travel scheduled until April 30, 2021.

Passengers are allowed to rebook their tickets without rebooking fees, and, or, request a refund in the form of a travel voucher to be used for future ticketing. Passengers can make any necessary changes up to 24 hours prior to their flight; more information can be seen at
www.bangkokair.com/travel-voucher (terms and conditions apply)

Passengers who purchased their tickets directly with Bangkok Airways, may contact the Call Center Tel 1771 or 02-270-6699 during 8am. – 8pm. to make any desired changes.  Passengers who booked their tickets through travel agencies are advised to directly contact their agents for further arrangements.

Moreover, the airline encourages passengers to check announcements, orders, and travel procedures, for each destination prior to travel from the related authorities such as:

  • The Centre for COVID-19 Situation Administration (CCSA)  
    http://www.moicovid.com/ข้อมูลสำคัญ-จังหวัด/
  • Airports of Thailand www.airportthai.co.th/th/
  • Department of Airports www.facebook.com/DepartmentOfAirports/

Bangkok Airways apologizes for the inconvenience caused. The airline is committed on its value to prioritize the health and safety of passengers and staffs. The company will continue to strictly follow precautionary measures against the COVID-19