Summertime is travel time – which means it’s the busiest time of the year at Zurich and Geneva airports. SWISS has been making extensive preparations for this year’s peak travel season. Customers can play their part, too, in ensuring a smooth travel experience. And SWISS has compiled a handy brief guide with its top ten tips for travellers.
The summer months are a boom time in aviation. Swiss International Air Lines (SWISS) expects to carry some 10 per cent more travellers than it did last year over the next few months. SWISS will handle a daily average of more than 60,000 passengers systemwide. To ensure that it remains a reliable partner for its customers in the busy summer months, SWISS has taken a range of preparatory actions such as building more cushion into the system, holding more crews in reserve and maintaining reserve aircraft, too.
SWISS’s customers can also play their part in ensuring that their holiday air travel is as smooth and seamless as possible. SWISS has distilled its top tips here into a handy ten-point travel guide.
SWISS advises its customers to:
- download the SWISS app. They will then receive ‘push’ messages directly to their phone on any change of their flight’s departure gate or any delay in the arrival of their flight’s incoming aircraft. The app further offers access to all their flight details and travel documents, and to a digital chatbot for any questions they may have. SWISS also has a dedicated helpdesk that will assist and advise customers directly in the app.
- check in for their flight online before leaving home. The online check-in service can be used within 24 hours of departure, with the mobile boarding pass issued via the SWISS app or the swiss.com website.
- check their registered baggage in at the airport the evening before their flight, make use of the AirPortr service or check in at one of their departure airport’s self-bag-drop machines.
- observe the applicable baggage regulations regarding quantity, weight, size, etc., and, to be on the safe side, to use the SWISS baggage calculator.
- make their carry-on baggage as light and easy-to-handle as possible. This will not only expedite the security checkpoint process: it will also make for easier boarding and greater inflight comfort.
- be sure to put personal items such as valuables, a valid passport and any medicines in their carry-on baggage, along with any devices such as mobile phones, tablets, power banks or e-cigarettes.
- check on the latest status of their flight and for any schedule changes on www.swiss.com before leaving for the airport.
- allow sufficient time for check-in, security and passport control at the airport.
- pay due and full regard to their destination’s entry requirements and regulations.
- study SWISS’s ‘Flying with children’ tips if they are travelling as a family.
Full details of the above, together with many further tips and useful links, can be accessed any time in the SWISS Travel Briefing on swiss.com.
