Central Food Retail under Central Retail wins two prestigious awards: Supermarket of the Year and Omnichannel Strategy of the Year at the Retail Asia Awards 2022.
These prestigious awards reflect its position as the ultimate retail supermarket, with excellent physical stores and online platforms, offering a perfectly unrivalled seamless experience in Thailand, meeting the needs of every consumer in every generation at every moment.
- Supermarket of the Year – Thailand: This award is given to recognize its constant efforts to continue improving itself as the best premium lifestyle supermarket. It is able to meet constantly evolving needs of consumers, with a strong focus on quality and freshness, while also offering a wide variety of local and imported products, presented in concept zones to differentiate and elevate the experience. Staff is well-trained and ready to offer assistance to customers in store, supported by modern innovation that further facilitates customers. This reflects its leadership as a food destination that goes beyond a supermarket – it is Central to Life and offers happiness to all.
- Omnichannel Strategy of the Year – Thailand: This award is given to recognize its leadership in offering a seamless shopping experience through omnichannel platforms alongside physical stores with nationwide presence, leading the food retail industry nationwide. Customers can shop whenever, wherever, thanks to the Tops Online application, the #1 online supermarket application which offers all consumer items with more than 35,000 choices, as well as Personal Shopper service in real time, Tops Prime monthly delivery subscription, and the recently introduced Professional Picker to offer professional assistance in choosing fresh produce. These services complete the online shopping experience, giving the customers the convenience as if shopping at the store. Quick Commerce option via food delivery applications also caters to changing consumer behavior and lifestyle in the digital era.
Stephane Coum, CEO of Central Food Retail under Central Retail, said, “The core of our business is addressing the needs of our customers, alongside taking care of our employees at every level, as they drive our company’s sustainable growth. We would like to thank Retail Asia for recognizing our efforts to deliver the best experience in every aspect. These awards bring pride and motivation to our team, and they are made possible by our team’s constant determination to move forward and exceed expectations always. We are committed to delivering the best products and services to every customer. These awards reaffirm our position as the leader of food retail on both online and offline platforms, and we are the only one in Thailand to receive these prestigious awards this year. This success will further motivate us to improve our business to continue our excellence in every area, with the main goal of being Central to Life, offering happiness to everyone as the leading retailer in Thailand.”