Air travel can present unique challenges, particularly for elderly and disabled passengers. Ensuring a comfortable and accessible journey requires meticulous planning and awareness of the available resources. VELA Chairs, a leading company specializing in mobility chairs for seniors and disabled individuals, offers valuable advice to help make your air travel experience as smooth as possible. From pre-flight planning to using adapted vehicles, here are five essential tips for an accessible journey.
1. Plan for a Seamless Experience
Preparation is vital to a stress-free travel experience. Start by researching the airports and airlines you’ll use to verify that they offer the necessary facilities and services. Look for:
- Designated parking spaces
- Accessible transportation options
- Access to restrooms
- Assistance at specific points, including check-in, security, boarding, and disembarkation
Notify your airline at least 48 hours before departure if you require special assistance. This ensures that your needs are met, whether it’s help with boarding or mobility aids. You are entitled to travel with up to two items of mobility equipment free of charge, which won’t count towards your baggage allowance.
“Planning ahead is essential for elderly and handicapped travelers. Knowing what to expect and preparing accordingly can significantly reduce stress and ensure a more comfortable journey,” advises Thea Johansen, an in-house physical therapist at VELA Chairs.
2. Book Your Transportation in Advance
For those using adapted vehicles, booking transportation well in advance is crucial. Ensure the car can accommodate your mobility device, whether a wheelchair, scooter or other aids. Advanced booking guarantees availability and allows for any necessary accommodations.
3. Arrive Early to Alleviate Stress
Arriving at the airport early provides ample time to navigate security and reach your gate without rushing. This is particularly important for elderly and handicapped travellers needing additional time or assistance. Inform the airline staff about your mobility needs upon arrival to ensure you receive the help required right from the start.
“Giving yourself extra time at the airport can make a huge difference,” says Thea Johansen. “It allows you to move at your own pace and handle any unexpected situations calmly.”
4. Know Your Rights and How to Claim Them
Awareness of your rights as a traveller with reduced mobility is crucial. Regulations such as the European Union’s Regulation (EC) No 1107/2006, the Air Carrier Access Act (ACAA) in the United States, the Accessible Transportation for Persons with Disabilities Regulations (ATPDR) in Canada, and the United Nations Convention on the Rights of Persons with Disabilities (CRPD) globally mandate that airlines and airports provide necessary assistance. Familiarize yourself with these regulations to confidently claim the support you’re entitled to.
5. Be Prepared for Unforeseen Circumstances
Travelling can be unpredictable, so preparing for unexpected events is essential. Stay calm and ask for assistance if needed. Airport and airline staff are trained to help passengers with reduced mobility. Having a contingency plan and knowing where to seek help can make a significant difference in managing any travel hiccups.
Air travel for elderly, senior, and disabled passengers can be challenging but achievable with the proper preparation and knowledge. Planning, booking necessary transportation, arriving early, understanding your rights, and being prepared for the unexpected can ensure a smoother and more enjoyable journey. Remember, everyone deserves a comfortable travel experience, and with these tips, you can make your next trip memorable.
“Traveling should be accessible to everyone, regardless of age or ability,” Thea Johansen emphasizes. “With the proper preparation and support, elderly and handicapped travelers can enjoy the same enriching experiences as anyone else.”
Written by: Kanda Limw
