Shantou and Haikou
Following the extended restrictions implemented by Singapore’s Ministry of Health on 1 February 2020, Jetstar Asia will suspend all remaining services from Singapore to mainland China – Shantou and Haikou – until 31 March 2020, when the situation will be
reviewed again.All scheduled services from Haikou to Singapore will operate from 1 Feb with the final flight scheduled for 8 February 2020.
A reduced number of services from Shantou to Singapore will operate on 1, 5 and 7 February with the final flight on 7 February 2020.
All customers impacted by these changes will be contacted directly by SMS and/or email and will be able to cancel their bookings and obtain a full refund or credit voucher.
All Singapore and Permanent residents and long-term pass holders, who are in Shantou or Haikou and are currently booked on a return flight after 7 and 8 February respectively, will be contacted and offered the opportunity to change their flight and return to Singapore
before the suspension is applied.