Nestled in a bounty of rice paddies with stunning views of the misty peaks of the Doi Suthep range, Four Seasons Resort Chiang Mai re-opens with renewed energy. Further north, amid a lush bamboo landscape alongside the gurgling River Ruak in the Golden Triangle Four Seasons Tented Camp Golden Triangle is all set to welcome guests once again.
“As we open our doors, the health and safety of our guests, residents and employees remains our top priority,” says Anthony Gill, General Manager, Four Seasons Resort Chiang Mai and Tented Camp Golden Triangle. In response to the evolving situation, the Resort recognises that the expectations and needs of the experience have changed and may continue to change. “Our goal is to instill the same level of trust and confidence as ever before,” he affirms.
Leading the way in health and safety
Four Seasons introduces Lead With Care, an enhanced global health and safety program that is being implemented at Four Seasons properties worldwide. Combining public health expertise with access to leading technologies and tools, Lead With Care establishes clear procedures that educate and empower employees to take care of guests and each other. While the Four Seasons experience may look different, it will feel the same. “Our dedicated people are committed to delivering the same intuitive service and personalised care for which we are known and trusted the world over,” says Anthony.
Both resorts have also received the Amazing Thailand Safety and Health Administration: SHA certification, given to establishments and services that comply with and commit to following the control guidelines outlined by the Department of Disease Control, Ministry of Public Health, Thailand in response to the evolving situation.
For guests planning that much-needed get-away within Thailand, the Four Seasons Resort Chiang Mai and Tented Camp Golden Triangle have launched a limited-period ‘Restart Your Time with Four Seasons’ offer that includes breakfast, savings on the room rate, dining as well as spa for stays of two nights or more.
For a family escape, the Four Seasons Resort Chiang Mai’s plush 2-4 bedroom Private Retreats offer the most luxurious stay, with private chefs on call, canapes in-residence and stunning accommodation with a private pool that extends into the lush tropical scenery.
For multi-generation families, the two-bedroom safari-style Explorer’s Lodge at the Camp – with it’s own private deck and pool that extends into the jungle – is designed to offer seclusion and serenity, while providing enough space for social interaction.
Dining and spa indulgence at Chiang Mai
At the recently refresh Wara Cheewa Spa, guests can enjoy two spa treatments for the price of one or spend an entire day relaxing at the spa with special savings. “Our new menu has been designed to focus on balance and the sacred scales of wellbeing – physical, social, emotional and nutritive,” explains Gemma Abad, Director of Spa at Four Seasons Resort Chiang Mai, “Journey on your path of wellbeing with us through these healing experiences, and a consultation with our in-house Naturopath Sudha Nair.”
For those who like a hearty dining experience, the Sunday Brunch returns to North by Four Seasons starting 09 August 2020 with a special pass-around menu of appetizers with a focus on fresh, locally-sourced ingredients. Fire-grilled meats taking centre-stage for mains as the chefs take over the central fire-pit in an interactive session. “For a relaxing afternoon, come to Khao by Four Seasons and enjoy Pastry Chef Yanisa’s (Wiangnon) delightful ‘fig afternoon tea’,” shares Young Rha, Director of Food & Beverage, Four Seasons Resort Chiang Mai.
Rekindle your adventure spirit in the Golden Triangle
“Over the past three months, our team has the taken the time to slow down, to reconnect with their loved ones, to explore their own potential, to discover new experience that will allow guests to immerse in the culture and local way of life,” shares Tobias. From fishing using bamboo traps and to a riverside private dinner in the peninsula, to even a sundowner perched on top of the Camp’s refurbished Land Rover, guests can enliven their spirit of adventure and enjoy a truly memorable vacation. “Our Camp Experiences combine quirky venues with a local touch. Expect ‘rustic luxury’ with all the fanfare of a truly Four Seasons experience,” smiles Tobias adding, “We are inspired to showcase the very best of the Golden Triangle, and look forward to welcoming you back – with the utmost care.”
A key part of the service experience at the Resort will continue to be the award-winning Four Seasons App and Chat. As one of the only industry platforms powered by employees on property, not chatbots, this service will further allow guests to control how they engage with employees at the Resort. “While face-to-face interactions may be more limited in times like these, we will remain as connected as ever,” explains Sean. From the comfort of the guest’s own device, the App provides a contact-less experience that does not compromise Four Seasons genuine care and signature service.
“We are inspired to showcase the very best of Chiang Mai and the Golden Triangle, and look forward to welcoming you back – with the utmost care,” remarks Anthony.