SKYTRAX, an airline and airport review and ranking site, unveiled its “2023 Global Airline Awards” at the Paris Air Show on Tuesday, 20 June, 2023. EVA Air has won 12 awards, ranking ninth among the “World’s Top 10 Best Airlines,” first for “World’s Best Premium Economy Class” and first for “World’s Best Premium Economy Inflight Catering,” following its distinction in May as one of only 10 SKYTRAX’s Five-Star Airlines. More on EVA’s honors and awards is available at Awards & Honors – EVA Air | North America (English). Travelers can check out routes and book flights at www.evaair.com.
EVA President Clay Sun accepted SKYTRAX’s awards at an event held during the Paris Air Show at Le Bourget Airport near Paris.
“I personally want to thank our passengers from around the globe for their ongoing support of EVA. I also want to thank our entire staff who, throughout the three years of COVID-related lockdowns, worked tirelessly to improve the quality of our products and services,” said President Sun. “Now, as passenger demand climbs back toward pre-pandemic heights, we are accelerating introductions of new services, finalizing plans to launch a wider selection of inflight meal choices and upgrading onboard courtesies and conveniences. We expect to reveal these improvements during the second half of this year and look forward to giving travelers new and even better experiences.”
EVA launched the world’s first Premium Economy Class in 1992, leading the airline industry and setting the pace for widespread adoption of this innovative cabin. As it continues to expand its fleet and network, EVA is adding its latest Premium Economy in-between the Royal Laurel and Economy Classes on its Boeing 787-9s, refreshing and reconfiguring the aircraft. It will introduce the upgraded B787-9s around mid-2024 and use them to facilitate flight scheduling and further elevate service quality, enabling more passengers to enjoy higher quality onboard experiences at affordable fares.
SKYTRAX derives its annual “Global Airline Awards” from analyses of results of an international passenger service survey that measures satisfaction with individual air travel experiences. The organization launched online questionnaires in hundreds of countries and invited more than 13 million travelers to evaluate services from airports to cabins for more than 350 airlines and airports.
EVA has always embraced attentive, caring, warm, friendly services in combination with the highest standards of flight safety as driving principles for consistently providing passengers with the best possible air travel experiences. This excellence and high level of safety have been recognized and awarded by the world’s leading airline industry, media and government organizations through various measurement and evaluation methods. AirlineRatings.com, an internationally respected ratings website, ranked EVA eighth in the “World’s 25 Best Airlines 2023” and, for 10 consecutive years, among the “World’s Top 20 Safest Airlines,” setting it apart as the only airline in Taiwan to make these lists.
EVA has repeatedly won SKYTRAX “Global Airline Awards.” Its 2023 rankings and winning categories are:
| Winning Awards | Ranking 2023 |
| World’s Top 10 Airlines | No. 9 |
| World’s Best Premium Economy Class | No. 1 |
| World’s Best Premium Economy Class Catering | No. 1 |
| Best Premium Economy Class Airlines in Asia | No. 1 |
| Best Airline Staff in Asia | No. 3 |
| Best Premium Economy Class Airline Seats | No. 3 |
| World’s Best Airline Cabin Crew | No. 4 |
| Best Business Class Airline Comfort Amenities | No. 4 |
| Best Airlines in Asia | No. 5 |
| World’s Cleanest Airline | No. 6 |
| World’s Best Airport Services | No. 6 |
| Best Economy Class Airline Catering | No. 6 |
| Best Economy Class Airline Seats | No. 7 |
| World’s Best Economy Class | No. 8 |
| Best Business Class Airline Onboard Catering | No. 9 |
| World’s Most Family Friendly Airline | No. 9 |
