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Tuesday, December 5, 2023

tool resolves rate discrepancies instantly.

WebBeds, the global marketplace providing accommodation and ground product distribution services to the travel industry, has released an update to its online Parity Monitor tool enabling hotels to instantly resolve pricing discrepancies.

WebBeds launched the online Parity Monitor tool to hotel partners at ITB 2023 as the initial phase of a major initiative to improve the speed of identifying and resolving parity issues, with the ultimate aim of achieving zero BRG (best rate guarantee) discrepancies.

The new v1.2 release provides WebBeds’ hotel suppliers with an exclusive industry-first; instant resolution of rate discrepancies – at a property level – when hotels report violations directly through the Parity Monitor tool. No warnings, no strikes, no manual processes – this is an immediate and automated solution driven by best-in-class technology.

The v1.2 upgrades to the Parity Monitor tool now provide even greater control & improved efficiencies, enabling hotels to input, submit & resolve rate discrepancies instantly, the first time a discrepancy is reported.

WebBeds is focussed on harnessing the capabilities of intelligent automation and have worked with Robiquity, a trailblazer in Intelligent Automation, to develop an industry-first solution. The project team have utilised Robotic Process Automation and the Microsoft Power Platform to automatically update and synchronise data across all WebBeds platforms and internal systems so that exclusions are applied immediately to the client.

Daryl Lee, WebBeds CEO, said “The v1.2 Parity Monitor release demonstrates the progress we’re making in developing automated solutions that add value to our partners. Our stated objective for this project is to ultimately achieve zero BRG discrepancies through the WebBeds marketplace. It’s a very high bar to reach but we are demonstrating concrete progress and substance as we work towards achieving this aspiration.”

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